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Troubleshooting

“What’s That Whistling Noise?” – How to Fix Strange Sounds Coming from Your Fire Pit Burner

Hearing odd noises coming from your fire pit? Resist the temptation to turn up the music or simply ignore it. While issues like this are not uncommon – particularly with natural gas installations – it’s important to make safety a… Continue Reading →

Fire Glass Turning Black? Here’s What to Do.

Watching your beautiful fire pit glass darken and discolor can be a startling experience. But not to worry — your “burnt” fire glass is absolutely fine. The fact is that fire glass is non-combustible, and it hasn’t been treated with… Continue Reading →

High-Luster vs. Tumbled Fire Glass: Which Is Right for You?

Customers often ask us if Celestial’s Tempered Fire Glass is tumbled. In a word, no. Tumbling tempered fire glass involves placing the glass into a revolving bin for a given amount of time. The rotating motion wears down the sharp… Continue Reading →

No Yellow Flame (Flame is Blue)

A yellow flame is achieved by allowing the gas to use some of the ambient air for combustion. A lack of a yellow flame is caused by having too much air in the air/gas mixture. To fix this problem reduce… Continue Reading →

Popping Sound from Fire Glass

This typically happens when tempered fire glass is damp or wet and the burner is turned on. The heating of the moisture causes an expansion as it turns to a gas which may cause some of the cracked (but not… Continue Reading →